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Privacy

Effective Date: 23 June 2025


JewelleryAcquisition.com ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online or through our services.

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1. What Information We Collect

We collect the following types of personal data:

  • Contact details (e.g., name, email address, phone number)

  • Postal address (for sending/receiving jewellery)

  • Proof of ID (e.g., passport or driving licence)

  • Bank account details (for payment purposes)

  • Photographs or descriptions of jewellery

  • Any correspondence you send us

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2. How We Use Your Information

We use your personal data to:

  • Process valuations and purchases

  • Verify your identity and legal ownership of jewellery

  • Send and receive jewellery securely

  • Make payment to you via bank transfer

  • Respond to your enquiries

  • Fulfil legal and regulatory obligations (e.g. anti-money-laundering checks)

We do not use your data for marketing unless you explicitly opt in.

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3. Legal Basis for Processing

We only process your data where:

  • It is necessary to perform a contract with you (e.g., buying your jewellery)

  • We have a legal obligation (e.g., recordkeeping, fraud prevention)

  • You have given us clear consent (where required)

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4. How We Protect Your Data

We keep your data secure using:

  • Encrypted systems

  • Secure cloud storage

  • Access limited to authorised team members only

We do not sell, rent, or trade your data to third parties.

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5. Sharing Your Data

We may share your data only with:

  • Couriers for shipping

  • Banks for payment

  • Regulatory authorities, if legally required

  • Our professional advisors (e.g. accountants or legal advisors)

They only receive the information necessary to perform their function and are bound by confidentiality.

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6. Data Retention

We keep your data:

  • For up to 7 years where legally required (e.g., financial transactions)

  • For shorter periods where not necessary
    You can request deletion of your data unless we are legally required to retain it.

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7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request erasure of your data

  • Object to or restrict how we use it

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you're unhappy

To exercise any of these rights, email us at:
📧 info@jewelleryacquisition.com

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8. Cookies & Website Analytics

We may use basic cookies to improve your browsing experience and track anonymous usage data (e.g., via Google Analytics). You can disable cookies in your browser settings at any time.

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9. Updates to This Policy

We may update this policy from time to time. The latest version will always be published here, with the date clearly shown at the top.

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10. Contact Us

Questions? Contact us at:
📧 info@jewelleryacquisition.com
📍 Jewellery Acquisition, Midlands, UK

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