Question 1

What kind of jewellery do you buy?

Accepted Answer

We specialise in antique and vintage jewellery - Georgian, Victorian, Edwardian, Art Deco, and mid-century pieces. We love jewellery with history or provenance, and can often offer more if the piece has documentation, an interesting story, or comes in it's original box.

Question 2

Do you buy broken or damaged items?

Accepted Answer

Yes, we do - especially if they are antique or rare. Age-related wear doesn’t automatically reduce the value, and some items can be repaired or repurposed. We're more interested in the history and craftsmanship than perfection.

Question 3

Do you buy gold or modern jewellery?

Accepted Answer

We’re not a general cash-for-gold service - but we may buy modern pieces if they are high quality or signed by a designer. Our main focus is jewellery with character, craftsmanship, and age.

Question 4

How do I send you my jewellery?

Accepted Answer

Once you get in touch, we’ll send you a free, fully insured Royal Mail parcel, insured up to £2,500. You simply package your item securely, drop it off, and we’ll take care of the rest.

Question 5

What if I’m not sure if my jewellery is valuable?

Accepted Answer

Please just send us some clear photos and we’ll happily advise you. There’s no pressure and no obligation - we love helping people understand what they have.

Question 6

How quickly will I get paid?

Accepted Answer

Once we receive and assess your item, we’ll make a firm offer. If you accept, we’ll transfer payment directly to your bank account within 24 hours.

Question 7

What happens if I don’t accept your offer?

Accepted Answer

No problem at all - if you choose not to sell, we’ll return your item at no cost to you, using insured post.

Question 8

How do you determine your offer price?

Accepted Answer

We have over 25 years’ experience in the jewellery trade and direct links to dealers, collectors, and antique retailers. That means we’re able to base our offer on current retail values, not just scrap metal prices - ensuring you get the best possible return.

Question 9

Is the price negotiable once I accept?

Accepted Answer

No - once we make an offer and you accept, that price is locked in. We’ll never try to change it or reduce it later.

Question 10

What proof of ownership do I need?

Accepted Answer

We’ll ask for a form of ID (e.g. driving licence or passport), and ideally a short note explaining how you came to own the item - inherited, gift, or personal purchase. We just need to ensure everything’s above board for legal and insurance purposes.

Question 11

What if I have a large collection or an estate to sell?

Accepted Answer

We’d love to help. If you’re clearing out an estate or have multiple items, we can arrange a private consultation or virtual valuation session. Just get in touch to start the conversation.

Question 12

Is there a minimum or maximum value you accept?

Accepted Answer

Yes - we accept jewellery items with a minimum value of £100, and up to a maximum of £10,000 per item. If you’re unsure, just send us a photo and we’ll guide you.

Question 13

Do you offer home visits

Accepted Answer

Yes, in certain circumstances we’re able to arrange home visits for clients looking to sell larger jewellery collections or particularly significant pieces.

Where the quantity or overall value of the jewellery makes it appropriate, and depending on your location, we can visit you to view the items in person and discuss a potential purchase in a comfortable and private setting.

To begin, we recommend getting in touch with a brief description or photographs of your jewellery, and we’ll be happy to advise whether a home visit would be suitable.

Frequently Asked